What should I do after I receive the bills?

The insurance may take between sixty and ninety days after your procedure to finalize all four claims, and possibly longer if an appeal is necessary. Upon receipt of the bills for your surgery expenses, please contact our various patient assistance departments found on our contact page (link). Our associates are here to help you understand your statements and will clearly explain how costs are derived. We realize medical billing and insurance may often be difficult to understand, therefore our comprehensive billing team will help double-check accuracy and assist in getting your insurance company to pay the fair amount and its fair share of your surgery expenses. In the event that your claim is denied or processed below your lower level of benefits, with your consent Bespoke Surgical will act as a representative on your behalf regarding your medical health claim determination, and explore any/all additional appeal options. Our goal is to help make your surgical experience as painless as possible, and we don’t want financial issues to get in the way of your physical recovery.